Frequently Asked Questions

Please reachout to us at e-mail: hi@tdcfoods.com, or number: +91 8506052581. We will respond within 24 - 48 business hours.

We accept the following forms of payments through our secure system: 

• Visa 
• MasterCard 
• UPI

Orders will be shipped within 7 business days of placing your order.

Currently, we offer Standard Shipping, which usually arrives 3-5 business days.

Once your order has been shipped, you will receive a confirmation e-mail with your tracking number. Please allow 24-48 hours for this number to become active. Tracking numbers are sent by e-mail automatically after your order has shipped, so if you have not received your tracking number, your e-mail address may have been entered incorrectly during the checkout process. Feel free to contact us and we can provide you with your tracking information.

You can be assured that personal information collected through this site is secure. Please read our Privacy Policy to learn more.

Unfortunately, once your order is placed, due to the special care that goes into creating your order, we are unable to cancel it. This is to ensure we meet the quality and service expectations you expect from us.  If you still wish to cancel your order, you can e-mail us at hi@tdcfoods.com.

Food items purchasedon bisnac.in are not eligible for returns and are nonrefundable. There are exceptions for damaged or spelling errors on our part. For additional details, visit our Refund and Returns Policy.

We recommend storing product in a cool, dry place.

To ensure the best quality, we recommend using product by the best by date. 

If in the unfortunate event that your order arrives damaged, please reach out to our customer care team with your concerns via email to hi@tdcfoods.com. Please have your order number and details on hand to assist our team with investigating your order promptly and efficiently.